While each employee at American Recycling Center has a very important role in what makes us the trusted safety surface materials supplier that we are today. We all agree that what does set us apart from our competition is our Customer Service Team.
The definition of “good” is a moving target, and it’s more than just words. What constitutes “good” customer service today might not tomorrow. We understand that our industry is continuing to evolve, and projects do get delayed and other projects are moved into their place at a very fast pace. To us, how these situations are handled, define the roadmap of how we go the extra mile to meet those expectations and provide not just “good” customer service. But focus on a overall POSITIVE customer experience.
At American Recycling Center we understand, POSITIVE customer experience or “excellent” customer service is the backbone of any successful business and we take pride in showing how we adapt to our customers fast paced needs. It’s what keeps customers coming back and trusting us as their safety surface materials supplier of choice.
Understanding what our customer’s expectations are, is not just important, it’s essential. It is about understanding what they value and what they expect of the service they get and the materials they are buying. This understanding allows American Recycling Center to provide personalized and memorable experiences that resonate with our customers and what they need.